Feedback & Complaints

CBDtec welcome feedback from our clients, what we are doing right and just as importantly, where we could be doing better.

We have introduced a complaints procedure to ensure customer care is kept at its best.

Our company structure is small which helps resolve issues fast. In the event somethings not right please speak with Chris MacKenzie on 07590 984 950 or email us at

We will acknowledge your correspondence and assign an associate to help resolve the issue with you in a timely manner.

We aim to have most issues resolved within 24-48 hours.

We will do our best to ensure your feedback is used to evolve the shape of our company constructively as we grow.